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Help
and advice always at hand for our customers
We never
forget who the customer is. Our mission is to make your computer systems &
support a transparent process, one which you can rely on.
Each customer
knows that help and advice is always at hand, and we provide a support service
that is unique to the small business sector. Customer support is managed using
the personalised
helpdesk
management system.
We can also
provide a unique inventory management system so that you know exactly what
equipment you have in your offices
Help Desk
As the first point of contact with the
IT department, a good Help Desk needs efficient call-logging, reliable service
levels and, above all, highly motivated staff that want to help and know how to
deal with people efficiently and courteously.
Ignius
use tried-and-trusted methods to quickly set up a Help Desk and achieve the
agreed service levels.
Link to relevent site
To book a helpdesk
call use this link
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